This Privacy Policy describes how we and our affiliates collect, use, share, protect or otherwise process your information through our website (the "Platform"). You may browse certain sections without registration. We do not offer services outside India. Your personal data will be stored and processed primarily in India. By visiting this Platform or using our services, you agree to the Terms of this Privacy Policy, Terms of Use, and Indian laws governing privacy and data protection.
We collect your personal data when you use our Platform or interact with us. This includes (but is not limited to) name, DOB, address, mobile number, email ID, payment info, and biometric data (when applicable). You may choose not to provide some information. We also collect behavioral and transaction-related data, possibly shared with or collected by third-party business partners. Always verify any suspicious communication requesting your sensitive data and report phishing attempts immediately.
Your data is used to deliver services, improve experience, fulfill orders, resolve disputes, inform about offers, customize content, prevent fraud, and conduct analytics. You can opt out of marketing uses. Access to certain features may be limited if required data isn't provided.
Your data may be shared within our group entities, business partners, service providers (logistics, payment processors, etc.), and government agencies if legally required. We are not responsible for third-party privacy practices. Disclosures may also occur to enforce terms or protect rights of users or the public.
We use reasonable security practices to protect your data. However, internet transmission is not fully secure and involves inherent risks. Users must protect their login information and passwords at all times.
You can delete your account via the profile/settings section or by contacting us. Deletion may be delayed if there are pending issues. Data may be retained as long as necessary or required by law. Some anonymized data may be used for analytics.
You may access, correct, or update your personal data through the Platform features available to you.
By using our Platform or providing data, you consent to data collection, storage, and use under this Privacy Policy. If submitting others' data, you represent you have authority. We or partners may contact you via SMS, calls, or email. You may withdraw consent by contacting our Grievance Officer (mention “Withdrawal of consent” in the subject line). Requests will be verified. Withdrawal will not apply retroactively.
Please review this policy periodically. We may update it to reflect changes in practices. Significant changes will be communicated as required under applicable law.
Email: wajidkhan@blackcabservice.in